Why won't 10times remove a review after being informed that the review contains false facts?

When it comes to determining whether or not the reviewer is violating a binding obligation, it is often impossible for us to make that determination. We are not in a position to conclusively determine the existence of an obligation, its applicability to the posted content, and whether the obligation is enforceable under the law. We do not remove content in these circumstances, as we do not feel that we can act as the finder of fact.

Though we endeavor to screen from our site posts that appear to us, in our sole discretion, to contain irrelevant content. But we do not act as judge and jury for factual disputes about violations of contractual obligations. And our Terms of Use makes clear that the user alone is responsible for what they post.

Each review on our site contains the author's own subjective opinions and may also contain factual statements reflecting that individual's personal experience attending an event.