Those organizers that recognize the value of feedback, notwithstanding their concerns about individual reviews, benefit from the decision to manage their reviews through meaningful engagement with our website.
Once you have claimed your event, you may take any of the following actions on oDASH for each review individually. These actions help in building your event's reputation.
1. Respond to users who have given you feedback
When you directly address users' concerns, they can re-login to their 10times account and modify the review / rating. Our system is fair and allows them to edit / delete their comments.
2. Highlight good reviews
When you directly address users' concerns, they can re-login to their 10times account and modify the review / rating. Our system is fair and allows them to edit / delete their comments.
2. Highlight good reviews
Highlight your favourite reviews to appear on top of all the reviews.
3. Collect more positive feedback
Schedule feedback collection via any channel (Email / SMS / Calls) and generate more positive ratings and reviews about your events.
4. Share existing feedback
If you already have feedback from your attendees with relevant proof, you may share that with us at odash@10times.com and we can get that added / highlighted in the reviews section.
5. Report as SPAM
Should you feel the review is off topic or speaking anything but about the event, you may want to report it as spam. A notification comes to the investigation team at 10times which shall get back to you within 48 business hours.
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