The Access code email should have come from 10times oDASH (email@example.com).
We recommend you to search the mailbox with the following subject line:
Here is your Access Code
Tip: Check the Promotions / updates folder also. The mail looks like the below screenshot:
Tip: Access code is generally sent as soon as you click on Send Access Code button. It might be due to some firewall network security in your office by the IT department that you have not received the Access Code. You may either make changes to your firewall settings and then again request for the Access code else you may try using a different method.