If your access request is rejected by 10times investigation team, these could be the possible reasons:
1. You did not use your official / work / business / corporate email ID
We do not provide access on generic email IDs such as gmail.com / yahoo.com / outlook.com etc. Hence, we suggest you to create a new oDASH account with your work / business / corporate email ID and try again.
*If you do not have a corporate email, we suggest you to get your generic email ID displayed on your official website (preferably in Contact section) and try again.
2. The existing company administrator has turned on Advanced Security
The existing event manager or company administrator has specially requested 10times NOT to give access to anyone else by turning on advanced security feature.
In case you think there is an error, please write to us at firstname.lastname@example.org